Troubleshooting Outlook and Microsoft 365 applications crashing on Windows Server 2016 | M365| Fixed

Troubleshooting Outlook and Microsoft 365 applications crashing on Windows Server 2016 | M365| Fixed

Classic Outlook and Microsoft 365 applications crashing on Windows Server 2016
ISSUE
cd %programfiles%\Common Files\Microsoft Shared\ClickToRun
officec2rclient.exe /update user updatetoversion=16.0.18227.20152

After updating to Version 2412 (Build 18324.20168) or Version 2412 (Build 18324.20190), Microsoft 365 applications may crash on Windows Server 2016.
You can confirm if this is the issue by looking at the Windows Event Viewer Application Log for crash Event 1000 or Event 1001, and the following event details:  
Faulting application name: WINWORD.EXE, version: 16.0.18324.20168, time stamp: 0x677832b6
Faulting module name: KERNELBASE.dll, version: 10.0.14393.5850, time stamp: 0x64253b64
Exception code: 0xc06d007e
Fault offset: 0x000dcd42
Faulting process id: 0xb1b8
Faulting application start time: 0x01db655766958e10
Faulting application path: C:\Program Files (x86)\Microsoft Office\Root\Office16\WINWORD.EXE
Faulting module path: C:\Windows\System32\KERNELBASE.dll

Note: "Faulting module name" and "Exception code" may vary.

STATUS: FIXED

The team has implemented a fix for this issue which is available in Version 2412 (Build 18324.20194). For more information, go to Release notes for Current Channel.

WORKAROUND
To work around the issue, you can revert to the prior Version 2411 (Build 18227.20152):
Open a Command Prompt in Administrator context.
Type or paste the two commands into the Command Prompt window and press Enter after each:
cd %programfiles%\Common Files\Microsoft Shared\ClickToRun
officec2rclient.exe /update user updatetoversion=16.0.18227.20152

To prevent Office updating back to the latest build you can turn off updates by clicking File, Office Account, Update Options, Disable Updates.

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