CNA | Talking Point | E17: Is self-service technology really serving the customers?

Self-service technology is seen as win-win for companies grappling with high labour costs and for consumers who desire the ease of doing-it-themselves. But is it really serving us – the customers?

About the show: Talking Point investigates a current issue or event, offering different perspectives to local stories and revealing how it all affects you.

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Видео CNA | Talking Point | E17: Is self-service technology really serving the customers? канала CNA