Systems Thinking for Administrative Professionals with Joan Burge and Chrissy Scivicque

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The business world is very interconnected. A change in one part of your organization, for example, may have a ripple effect and cause changes in other parts. Likewise, the things you do (or don’t do) can ripple out and create all kinds of consequences for others. Understanding these interconnections and how things impact one another is an important skill known as “Systems Thinking.”

Unfortunately, this is one area where administrative professionals tend to struggle. Without strong Systems Thinking skills, it’s easy to develop tunnel vision, which can negatively impact your ability to make decisions, solve problems, anticipate needs, and more. Those who want to excel in the administrative field must learn to recognize the systems that surround them and master the critical skill of Systems Thinking.

• What is a System? (This might be a different definition than you’ve heard previously)

• What is Systems Thinking and why is it useful for admins?

• The potentially disastrous consequences of not leveraging Systems Thinking

• Specific strategies to enhance your Systems Thinking capabilities

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