When Dell Blames Your Operating System | Bryan Cantrill

In this snippet from "Nerding Out with Viktor," Bryan Cantrill, CTO and co-founder of Oxide Computer Company, shares a frustrating experience with Dell's customer support. Bryan recounts how Dell repeatedly insisted that "no other customer is seeing this" issue, and how they frequently blamed the operating system for hardware problems. Highlighting a specific incident with a Host Bus Adapter (HBA) parity error that prevented the system from booting, Bryan explains how Dell attempted to attribute the fault to the operating system, despite the fact that the OS wasn't even running at the time. This story underscores the challenges of dealing with vendor support when running custom system software.

Видео When Dell Blames Your Operating System | Bryan Cantrill канала Nerding Out With Viktor