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Transform contact center customer experience with generative AI

Re-imagine your customer experience journey - from amazing self-service to delightful live agent interactions to powerful insights to drive continuous improvement. Hear how GenAI is super powering the contact center and overall customer experience.

Speakers: Shantanu Misra, Alex Tran, Swarup Pogalur

Watch more:
All sessions from Google Cloud Next → https://goo.gle/next23

#GoogleCloudNext

AIML203

Видео Transform contact center customer experience with generative AI канала Google Cloud Tech
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20 декабря 2023 г. 0:22:11
00:46:35
Google Cloud Tech
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