How Can You STOP Cognitive Biases from Creeping into Your UX Work?

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The Key to Understand and Manage Cognitive Biases to Improve Your User Experience Work

BlatzChatz explains cognitive biases and how to prevent them from affecting your UX work.
We chat about various cognitive biases and how to identify and mitigate these biases in yourself and others.
Jen shares how to use certain cognitive biases for good in product design.

Check out more from the presentations playlist: https://www.youtube.com/playlist?list=PLwOsWa_65bM2noaDTnCe5x7gR0JiV2syi

⏰ Timestamps
00:00 Introduction to Cognitive Biases
01:11 Understanding the Pareidolia Effect
01:46 Why Cognitive Biases Matter
03:18 Defining Cognitive Bias
05:10 Recognizing Bias in Yourself
07:02 Experimenter's Bias and Observer Expectancy Effect
14:04 Social Comparison Bias
17:02 The Semmelweis Effect
19:55 Not Invented Here Bias
21:59 Understanding Courtesy Bias
23:42 Combating Courtesy Bias in Brainstorming
25:51 The Baader-Meinhof Effect Explained
28:15 The Peak-End Rule in Experiences
30:45 Ethnographic Observation in User Research
32:40 Using Cognitive Biases for Good
34:36 The IKEA Effect and User Engagement
36:04 The Humor Effect in Design
37:32 The Bizarreness Effect in Attention
39:25 The Importance of Good Defaults
42:25 Conclusion and Key Takeaways

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