Leading change with more succes based on data | Bernhard Schmalzl | TEDxAltaussee

Dr Bernhard Schmalzl speaks about Leading change with more succes based on data.

Dr. Bernhard Schmalzl, has joined the German Airforce, where he was a pilot. Later he has studied Mechanical Engineering (Munich) and Business Administration (Hagen). After his PHD in Engineering he joined Siemens` IT/TK Division and worked for 12 years in different customer facing units and managed up to 300 Employees in Consulting, Sales and technical field service in Germany, in Europe and global as well.

In six years of Program Management within Unify he lead a 150 people project organisation working the strategic transformation program of Unify’s service unit (6000 people). He managed a lot of get well plans, growth initiatives, cost cuttings, efficiency gains, restructuring waves and finally the biggest European Outsourcing deal in the TK industry 2015 by transferring his own department of 300 technicians to IBM.

As Senior Partner of 1492 his focus areas are:Eco-System enhancement, relationship building and value modeling Service: Transformation & Optimization, ITIL, Outsourcing/-tasking Organization: Business Models, Strategy, Business Process Optimization, Change Management, KPIs, Customer Satisfaction.

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx Dr. Bernhard Schmalzl, has joined the German Airforce, where he was a pilot. Later he has studied Mechanical Engineering (Munich) and Business Administration (Hagen). After his PHD in Engineering he joined Siemens` IT/TK Division and worked for 12 years in different customer facing units and managed up to 300 Employees in Consulting, Sales and technical field service in Germany, in Europe and global as well.

As Senior Partner of 1492 his focus areas are:Eco-System enhancement, relationship building and value modeling Service: Transformation & Optimization, ITIL, Outsourcing/-tasking Organization: Business Models, Strategy, Business Process Optimization, Change Management, KPIs, Customer Satisfaction. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx

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