Shutterfly Professional Flush Mount Wedding Album Review

UPDATE—DO NOT ORDER UNLESS YOU ARE WILLING TO DEAL WITH HORRIBLE CUSTOMER SERVICE IN THE EVENT YOUR ALBUM ISNT PERFECT — I was so impressed with the book but initially there was a printing problem on one of the pages. I contacted customer service and they were going to send me another out ASAP. I was excited for the second book to come, thinking the page would be an easy fix. Well that was fixed, but the book came with a new problem. The gilding (which is an added expense) was all messed up and arrived with gilding dust ALL OVER the book. The gilding along the sides was not properly applied, in comparison to the first book. So I contacted them again. They said they would ship another book.

Third book arrived and there are printing errors on the pages AGAIN!!!!! And now customer service won’t send a fix. They want me to ship all three books back to them and they will see what they can do to fix the problem- but they will not refund!!! I specifically asked why quality control is not noticing these things before Shipping such an expensive product out. They are ignoring my question. They had multiple opportunities to inspect the albums prior to sending them, and now they want me to go out of my way to ship 33 pounds of photo books back to them to inspect after I’ve already sent photos of the problem?? I also have a newborn baby and we are still in a pandemic. Thanks #shutterfly for the horrible customer service. #unhappycustomer

Where is the Shutterfly 100% happiness guarantee?????
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I recently created a Shutterfly premium wedding album with the “make my book” service. I was really on the fence with using this service because it is very expensive and there were NO reviews showing this type of album. (All other Shutterfly albums reviews were their wedding photobooks, not the professional flush mount album). So, I’m hoping you find this video helpful if you are on the fence like I was, wondering about the quality and if it’s worth the cost. Sorry about the long boring beginning. 🤣

Видео Shutterfly Professional Flush Mount Wedding Album Review канала Erica Ly