OSC.MPSQ : Online Appointment System For Development Plan Applications Majlis Perbandaran Selayang

Online Appointment System at the One Stop Centre (OSC), Selayang Municipal Council

The Selayang Municipal Council (MPS) has implemented an Online Appointment System for the convenience of clients who wish to deal with the One Stop Centre (OSC) Department. This system is designed to streamline operations, reduce waiting times, and ensure a more organized and efficient service delivery.

Through the online platform, clients can:

Schedule Appointments in Advance
Clients can select their preferred date and time to meet with the OSC officers, ensuring a smoother and more planned interaction.

Select Specific Services
Users can choose the type of services required such as submission of planning applications, technical consultation, or enquiries related to development approvals.

Reduce Congestion and Waiting Time
By managing the number of visitors per time slot, the system helps avoid overcrowding and long queues at the department.

Receive Appointment Confirmation and Reminders
Once an appointment is booked, clients will receive confirmation via email or SMS, along with reminders prior to the scheduled date.

Improve Customer Experience
The system provides a more professional and user-friendly approach to public service, reflecting MPS's commitment to digital transformation and quality service delivery.

This initiative supports the Council’s efforts in embracing digital governance, enhancing public satisfaction, and improving overall operational efficiency.

Видео OSC.MPSQ : Online Appointment System For Development Plan Applications Majlis Perbandaran Selayang канала Muhammad Hariz