The Voice Loop Episode 1: Building Voice AI That Actually Works

🎙️ In this episode of The Voice Loop, Hamming AI founder and CEO Sumanyu Sharma sits down with Lily Clifford, founder and CEO of Rime Labs, to discuss the intricacies of enterprise Voice AI deployment, from pre-production testing to the role of public benchmarks in evaluating model and vendor performance.

Hamming AI is an observability and QA platform for Voice AI. Learn more at https://www.hamming.ai!

Rime builds Voice AI models for customer experience on-prem or in the cloud. Learn more at https://rime.ai!

The Voice Loop is a podcast featuring leading founders and researchers exploring the technology, challenges, and breakthroughs shaping the future of conversational AI.

Timestamps:
00:00 Intro
00:41 What Voice AI Use Cases Are People Building?
02:05 Enterprise vs. Consumer Voice Applications
03:45 How Do You Measure Success for a Voice Agent?
08:23 The Demoware Problem: Easy Demos, Hard Production
09:54 Deployment Patterns That Actually Work
11:02 Why Tool Calling Is Still the Biggest Weakness
11:57 Speech-to-Speech: Promise vs. Reality
16:30 Context Management and Controllability Challenges
18:14 ASR as a Bottleneck (and Why Rime Isn't Solving It)
21:55 Rime's Roadmap: Being Different, Not Just Better
27:15 What's Most Exciting About the Next Year
29:21 The Turn-Based Problem: Why Bots Don't Feel Real Yet

Follow on LinkedIn:
https://www.linkedin.com/company/hamming-ai
https://www.linkedin.com/in/sumanyusharma/
https://www.linkedin.com/in/lilyjclifford/
https://www.linkedin.com/company/rime-ai/

Follow on X:
https://x.com/HammingAI
https://x.com/sumanyu
https://x.com/lilyjclifford
https://x.com/rimelabs

Видео The Voice Loop Episode 1: Building Voice AI That Actually Works канала HammingAI