Hours Per Day? Good KPI!?

Collision repair KPIs can either help your shop improve — or push your team into chasing the wrong numbers.

In this clip from Beyond Repair: Crashing the Conversation, the crew talks through the measurements shops are being judged on, including cycle time, touch time, severity, supplements, CSI, estimate efficiency, parts usage, repair documentation, and more.

The real question is:
Are these KPIs driving better repairs, better communication, and better businesses — or just forcing shops to play the game?

Watch the full episode for the complete conversation.
https://youtu.be/H32B9KTNAZI

#CollisionRepair #AutoBodyShop #BodyShopManagement #KPIs #CycleTime #TouchTime #RepairPlanning #Estimating #CollisionIndustry #KaizenHub #BeyondRepairPodcast #LeanThinking #ContinuousImprovement

Видео Hours Per Day? Good KPI!? канала KaizenHub