Capgemini: Fix your customer service — with chatbots!

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Text version: https://pivot-to-ai.com/2025/04/05/capgemini-fix-your-customer-service-with-chatbots/

Unleashing the value of customer service: The transformative impact of Gen AI and agentic AI (PDF) https://www.capgemini.com/wp-content/uploads/2025/03/18th-March-Customer-service-transformation-CRI_V7.pdf

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Видео Capgemini: Fix your customer service — with chatbots! канала Pivot to AI