#10 JAMES DAVIS: Why Clients Need Portfolios, Not Products

In this episode of Harvest, we are joined by James Davis, Chief Strategy Officer at TSP Advisory. With years of experience in the MSP space, James shares invaluable insights into what sets successful MSPs apart and how businesses can transform to thrive in today’s competitive landscape.

From defining your company’s identity to building a flexible portfolio, James talks about how MSPs can move beyond generic service offerings to truly meet client needs. He highlights the importance of understanding your client's business, evolving past the traditional service model, and the immense potential in building consultative relationships.

Whether you're an MSP looking to differentiate your business or simply interested in how the industry is evolving, this conversation is packed with practical advice and fresh perspectives.

What we chatted about:

🌱 Defining your MSP’s identity and vision

🌱 The difference between a service stack and a solution portfolio

🌱 Why most MSPs underprice and over-engineer their offerings

🌱 Leveraging AI and Microsoft 365 to solve business problems

🌱 The shift towards consultative sales and high-value advisory

Don’t miss this opportunity to learn from one of the top experts in the field. Happy Harvesting!

Chapters:

00:00:00 Introduction to Harvest
00:02:25 Misconceptions and Identity in MSPs
00:05:47 Defining a Winning Portfolio
00:09:56 Monetizing Advisory Services
00:16:03 The Importance of Financial Understanding
00:22:08 AI and Digital Transformation
00:27:58 Industry Challenges and Misconceptions
00:30:31 Advice for MSP Growth
00:35:43 Conclusion and Key Takeaways

🔔 SUBSCRIBE TO THE HARVEST CHANNEL: https://www.youtube.com/@Harvest-MSP-Sales-Show

CONNECT WITH HARVEST ON SOCIAL MEDIA 👇🏾
LinkedIn: https://www.linkedin.com/company/harvest-the-msp-sales-show

CONNECT WITH JAMES DAVIS ON SOCIAL MEDIA 👇🏾
LinkedIn: https://www.linkedin.com/in/thejamesdavisaus/

If you found this conversation valuable or even "just" entertaining, don't forget to like, subscribe, and hit that notification bell for more videos on MSPs, marketing, sales, and operations.

Watch now and get inspired! 🎥🔗

#MSPGrowth #TechBusiness #BusinessStrategy #Profitability #CustomerSuccess #ManagedServices #HarvestPodcast #MSP #MarketingStrategy

Видео #10 JAMES DAVIS: Why Clients Need Portfolios, Not Products канала Harvest! The MSP Sales Show