The Difference Between Conflict Management and Conflict Resolution

Conflict Management and Conflict Resolution both have excellent short-term outcomes, but the long-term outcomes are very different! It's worthwhile understanding a key difference between the two approaches to conflict and knowing what step can be taken to shape your environment and shift people's attitudes about how they deal with conflict and how they function as a team member from day to day.

Видео The Difference Between Conflict Management and Conflict Resolution канала Lindsay Walton, Professional Team Builder