Tell the Truth Because You Care

Part 3 of our series: 5 Tips for Happy Customers, Engaged Employees, and Business Success

Sometimes, wanting to be nice, managers shy away from giving employees valuable but difficult feedback on poor performance. But this approach is actually a disservice. If an employee is under-performing or makes a mistake, the best thing to do is tell them so - in a caring and supportive way.

In this series, we highlight Pet Food Express, a healthy and holistic pet supply store in northern California. Read about PFE's incredible success in our previous posts: www.arbinger.com/blog.

Read the blog post here: https://arbinger.com/blog/tell-the-truth-because-you-care/ ‎

Видео Tell the Truth Because You Care канала The Arbinger Institute