Auto Repair Shop Playbook Digital Inspections, Text Updates, Profit

Independent auto repair shops win when the experience is faster, clearer, and honest. In this video, you’ll learn how to replace paper with modern shop management software, turn on digital vehicle inspections (DVIs), enable two‑way texting, and build a no‑surprises policy that earns trust and five‑star reviews.

We’ll cover:

Consistent estimates with photos/video customers can approve by phone
Real‑time shop visibility: bays, promised times, tech capacity
Tablets in every bay: clock in at the vehicle, VIN/barcode scans, torque specs
Simple customer communications that reduce phone time and stress
Automation that keeps bays full: appointment reminders, declined work follow‑ups
Loyalty and referrals without deep discounts
Team training and a website that books 24/7
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Видео Auto Repair Shop Playbook Digital Inspections, Text Updates, Profit канала JourneyAuto