How to Get Ahead of Renewals (and Actually Stay There)

If you’re talking to clients when renewal season hits, you’re already too late.

Amanda Edington, VP of Account Management at Payscale, drops a simple rule that changes everything, start your discovery conversations a full year out. In this clip from Account Management Secrets, she explains Payscale’s DRIVE Methodology, a proactive strategy that gives teams time to fix risks, identify expansion opportunities, and build genuine trust instead of last-minute pressure. Think of it as renewal insurance—start early, stay calm, and watch retention soar.

Catch the full episode on our channel for more real-world strategies that actually work.

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Видео How to Get Ahead of Renewals (and Actually Stay There) канала Account Management Secrets by AMplify