Ultimate Tutorial for Salesforce Queues & Assignment Rules

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Salesforce Queues prioritize, distribute, and assign records used by teams that share workloads. Assignment rules are used to automatically assign leads or cases to specific owners (users or queues) based on specified criteria within Salesforce.

Both are super handy tools that can help you manage some of your most used objects in Salesforce, which is why Mariel has put together this handy tutorial to get you started with both. Enjoy!

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Видео Ultimate Tutorial for Salesforce Queues & Assignment Rules канала Salesforce Ben