How to get started with ServiceNow Virtual Agent | Rome Release
Virtual Agent makes it easy for employees and customers to resolve issues fast and get what they need, when they need it, with an AI-powered conversational chatbot.
In this video, Victor will walk you through how to setup Virtual Agent including, licensing, guided setup, plugin activation, out-of-the-box topic selection, and more.
Overview: 0:00
Guided Setup and activate Virtual Agent plugin: 0:57
Activate ITSM Conversations plugin: 4:10
Add Virtual Agent to Service Portal: 7:05
Branding Virtual Agent: 9:29
Configure Greeting and activate topics: 12:14
Check out our Virtual Agent Community for information on how to get started today!
https://community.servicenow.com/community?id=community_forum&sys_id=bf5abf94db54e3c42be0a851ca961915
Видео How to get started with ServiceNow Virtual Agent | Rome Release канала ServiceNow Community
In this video, Victor will walk you through how to setup Virtual Agent including, licensing, guided setup, plugin activation, out-of-the-box topic selection, and more.
Overview: 0:00
Guided Setup and activate Virtual Agent plugin: 0:57
Activate ITSM Conversations plugin: 4:10
Add Virtual Agent to Service Portal: 7:05
Branding Virtual Agent: 9:29
Configure Greeting and activate topics: 12:14
Check out our Virtual Agent Community for information on how to get started today!
https://community.servicenow.com/community?id=community_forum&sys_id=bf5abf94db54e3c42be0a851ca961915
Видео How to get started with ServiceNow Virtual Agent | Rome Release канала ServiceNow Community
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