Struggling in Silence? U-Report Zambia’s Mental Health Chatbot Offers Free Support for Youth

On 15 May 2025, to mark World Mental Health Action Day, U-Report Zambia launched an updated Mental Health Chatbot to support youth across the country. This free, confidential chatbot is available through SMS and WhatsApp.

It’s part of UNICEF’s global #OnMyMind campaign — helping break the silence around mental health and making support easier to access anytime, anywhere.

How to Access the Chatbot (Zambia-wide):

SMS “Mind” to 878 (Airtel, MTN & Zamtel)
WhatsApp “Mind” to +260768878878
Not registered yet? SMS or WhatsApp “Join” first
Need to talk to someone now?

Call Childline Zambia at 116

Call Lifeline Zambia at 933
Both services are free, private, and open 24/7 for all young people across Zambia.

Видео Struggling in Silence? U-Report Zambia’s Mental Health Chatbot Offers Free Support for Youth канала UNICEF Zambia