Transform customer service with machine learning (Google Cloud Next '17)
It's easy to analyze one customer conversation, but what if you have thousands of messages all coming in at once? Google Cloud Platform (GCP) has a suite of machine learning products to help you understand customer service data. In this video, you'll learn how to use Cloud Machine Learning, along with the Cloud Natural Language, Speech, and Translation APIs to analyze customer emails, tickets and calls in real time. You'll also hear from a Google Cloud customer on how they're using our machine learning products to streamline and improve their customer service.
Missed the conference? Watch all the talks here: https://goo.gl/c1Vs3h
Watch more talks about Big Data & Machine Learning here: https://goo.gl/OcqI9k
Видео Transform customer service with machine learning (Google Cloud Next '17) канала Google Cloud Tech
Missed the conference? Watch all the talks here: https://goo.gl/c1Vs3h
Watch more talks about Big Data & Machine Learning here: https://goo.gl/OcqI9k
Видео Transform customer service with machine learning (Google Cloud Next '17) канала Google Cloud Tech
Показать
Комментарии отсутствуют
Информация о видео
Другие видео канала
Cognitive Learning Theory in Consumer Behavior 🤔🧠🔍Working at Google as a Cloud Customer EngineerHow to create an intelligent call center with Microsoft Azure AI | Azure AI EssentialsI Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantUNeural Network In 5 Minutes | What Is A Neural Network? | How Neural Networks Work | SimplilearnAdd Intelligence to Your Contact Center with Machine LearningUnderstanding consumer behaviour, from the inside outTransform Retail with Machine Learning: Find & Recommend products (Google Cloud Next '17)How To Create A Customer Journey MapTaysols: Next Best Offer Recommendation System using Amazon SageMakerInverse Reinforcement Learning ExampleThe customer journey—How to bring excellence to every touchpointTeam Drives: the collaborative, enterprise file server in the cloud (Google Cloud Next '17)How to Do Predictive Analytics in BigQuery (Cloud Next '18)Machine Learning APIs by Example (Google Cloud Next '17)What is OPERATIONAL EXCELLENCE? What does OPERATIONAL EXCELLENCE mean?An introduction to Reinforcement LearningFHIR101, or everything you want to know about FHIR but were afraid to askMachine Learning Tutorial Python - 11 Random Forest