So You Want to be a Service Designer - Jamin Hegeman

In this talk Jamin Hegeman addresses what service design looks like, and the future of service design. Service design is no longer new or unknown. The practice is maturing as service design firms gain experience and organizations start to bring service design in house. Journey maps are all the rage, and everyone is talking about designing for the end to end customer experience. So what does it take to be a great service designer? What need do service designers address? What is the craft of service design? How might you build service design into your team?

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About Productized Masterclasses

The Productized Masterclasses are 2 days of hands-on masterclasses and insightful keynote speakers. On 27 & 28 May you’ll enjoy 4 masterclasses of your choice, get practical tips, and network with your peers.Come and meet Kandis O’Brien, Radhika Dutt, Ken Sandy, or Daniel Zacarias, among many others and get ready to be inspired to learn more about Enterprise Product and Consumer Product!

SAVE THE DATE * MAY 27-28 2021*
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Productized is a 2-day annual Conference, held in Lisbon, full of workshops and talks on Product Management, Product Thinking, Product Design and Product Experience. *November 21st and 22nd 2019* More info at https://productized.co

Видео So You Want to be a Service Designer - Jamin Hegeman канала PRODUCTIZED