Google Business Messaging with Sean Falconer: Chatbot Conference 2019

Google Business Messaging with Sean Falconer: Chatbot Conference 2019
https://chatbotslife.com/
https://www.chatbotconference.com/

Topics:
- Popularity of SMS
- Why users prefer to message
- Current problems with SMS
- Potential Solutions with SMS
- Turning SMS into Rich Business Messaging
- Early Results from Google Business Messaging
- How companies are using RBM
- Google Business Messaging use cases and success stories.

Transcripts
- SMS _ is a really really _ big business and _ something that _ I certainly wouldn't _ put a lot of thought into until _ I _ started kind _ of working in this market, _ but _ there's actually _ about _ uh _ 2 _ trillion _ of _ these business _ uh _ SMS _ sent _ from _ businesses to Consumers every day _ or every year which represents _ like a _ huge huge business is _ like a _ 50 to uh _ 70 billion dollar uh _ worldwide Market
- The _ advantages _ that _ you get with uh _ RCS as _ like a _ basically _ on peer-to-peer _ communication _ is _ similar to what you would expect _ on _ like a _ modern _ messaging _ app through _ WhatsApp or _ or _ any of _ these like _ over _ the top apps where _ you're uh getting _ rich _ media _ video _ sharing _ uh _ typing indicators all that kind of good stuff _ and then _ uh _ RCS _ business messaging _ or you'll probably hear me _ refer to it as _ uh _ RBM _ is essentially the business messaging _ platform _ that leverages _ uh _ RCS channel _ for businesses

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Видео Google Business Messaging with Sean Falconer: Chatbot Conference 2019 канала Chatbots Life