How to Install API Data Sync by Knots in Zendesk (Full Walkthrough)

Unlock Real-Time External Data in Zendesk with API Data Sync by Knots

Tired of switching between systems just to gather customer context? With API Data Sync by Knots, you can instantly pull order history, subscription details, and other key data from external platforms—right into your Zendesk tickets.

In this step-by-step video, we’ll walk you through how to install and configure the API Data Sync app, so your support agents can work smarter with real-time insights at their fingertips.

🔧 What You’ll Learn:
- How to install the API Data Sync app from the Zendesk Marketplace
- How to connect your external data sources using Knots.io connectors
- How to define API triggers and map data to Zendesk ticket fields
- How to test and optimize your setup for maximum efficiency
- A real-life demo showing API Data Sync in action

🎯 Key Benefits:
- Automate data retrieval from any external API
- Eliminate manual copy-pasting and lookup time
- Empower agents with instant access to customer info
- Fully customizable to your support team’s needs

🔗 Install API Data Sync from Zendesk Marketplace: https://www.zendesk.com/marketplace/apps/support/887304/api-data-sync-by-knots/

💬 Need help?
Contact us at support@knots.io – our team is here to help you get set up in minutes.

Видео How to Install API Data Sync by Knots in Zendesk (Full Walkthrough) канала Knots