NASTF General Meeting 2013: Telematics and the Aftermarket

Charlie Gorman, chairman of the National Automotive Service Task Force and President/CEO of the Equipment and Tools Institute, delivered this presentation at the NASTF spring general meeting held in Overland Park alongside ASA Midwest's VISION Hi-Tech Training and Expo event. He talks about what telematics is and the potential this technology brings to the independent aftermarket (shops, technicians, WDs and, of course, consumers.)
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