Next Generation Service Desk: Simple, Consistent, Consumerized

Exactly what makes The Next Generation Service Desk? In our session, we will demonstrate how we have integrated Virtual Agents into our support methodology and brought them to the forefront of delivering an even more compelling user experience. Our Service Desk of the future offers people a simple, consistent, consumerized support experience, with multiple interconnected and contextualised channels, not just for IT, but for multiple business functions such as Travel, HR, Finance, etc.

Видео Next Generation Service Desk: Simple, Consistent, Consumerized канала Fujitsu Forum