Best Conflict Conversation Cards - Cards on the Table

What if the most difficult conversations on your team could become your greatest source of connection, clarity, and collaboration?
In this live, interactive walk-through, mediator and conflict management consultant Kim Best, RN, MA, shows you exactly how to use the Best Conflict Conversation Cards to spark meaningful dialogue, build trust, and equip your team with practical skills for navigating disagreement. Whether you are a mediator, HR professional, leader, coach, or simply someone who wants better conversations at work or at home, this session offers tools you can use immediately.
You'll see real card examples in action, hear how other practitioners are using them with orchestras, healthcare teams, HOAs, and corporate clients, and learn why conflict is rarely a "people problem" and almost always a skills gap.

WHAT YOU'LL LEARN

How to set the stage for productive conflict conversations on any team
Why separating the person from the problem changes everything
How to challenge the stories we tell ourselves before they become conflict
The power of clarity in preventing most workplace disputes
How to recognize anger as information, not as attack
Why win-win thinking starts with rejecting the "either-or" trap
How to facilitate dialogue (not town halls) for groups in conflict

ABOUT THE BEST CONFLICT CONVERSATION CARDS

The deck includes 20 story cards and 30 skill-building cards designed to help teams, families, and organizations move from blame and assumptions to understanding and collaborative problem-solving. Each card includes practical tools, real-world examples, and discussion questions for your group.
Order the cards: https://www.bestconflictsolutions.com

ABOUT KIM BEST

Kimberly Best, RN, MA, is a Missouri and Tennessee Supreme Court listed Civil and Family mediator, FINRA Arbitrator, and owner of Best Conflict Solutions. She serves as Adjunct Professor at the Lipscomb University Institute for Conflict Management and is the author of "How to Live Forever: A Guide to Writing the Final Chapter of Your Life Story." Kim has been featured in Newsweek, Fox News, SHRM, Medscape, and more.

CONNECT WITH KIM

Website: https://www.bestconflictsolutions.com
LinkedIn: https://www.linkedin.com/in/kimberlybestmediator/
Book a consultation:https://calendly.com/kim-best-conflict-solutions/discovery-call

WORK WITH KIM

Kim offers mediation, facilitation, conflict coaching, and customized training for healthcare organizations, businesses, families, and community groups. To inquire about speaking, training, or mediation services, visit https://www.bestconflictsolutions.com or message Kim on LinkedIn.

CHAPTERS
00:00 Welcome and setting the stage for conflict conversations
02:00 Ground rules: confidentiality, respectful participation, learning mindset
04:30 How the cards work: story cards and skill-building cards
06:00 Story cards in action: a real example of building connection before negotiation
10:00 Skill card: People aren't the problem
14:00 Skill card: Disagreement isn't opposition
17:00 Skill card: Question the story you're telling yourself
21:00 Skill card: Set everyone up to win with clarity
26:00 Discussion: shifting from blame to identifying the real problem
30:00 Q&A: managing remote teams and overcoming resistance
36:00 Melinda's story: using the cards as your "mentor in a bag"
40:00 Skill card: Listen before you give advice
44:00 Skill card: Remember, it's all about relationships
47:00 Skill card: Create win-win solutions
50:00 Q&A: using cards for HOAs, town halls, and large groups
53:00 Closing thoughts and what's next

#ConflictResolution #Mediation #ConflictManagement #DifficultConversations #WorkplaceConflict #CommunicationSkills #Leadership #HRTraining #TeamBuilding #EmotionalIntelligence #BestConflictSolutions

Видео Best Conflict Conversation Cards - Cards on the Table канала Kimberly Best Conflict Solutions