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What is Customer Service Quality Assurance? Definition

You've probably heard of Quality Assurance (QA) in terms of production or software development, but guess what? It's just as vital for customer service.

In this short video (less than 5 minutes, promise!), we're breaking down all the nitty-gritty of Customer Service Quality Assurance. There might be some cats included, too...

Discover the secrets to ace Customer Service Quality Assurance for those purrfect support experiences! 🐾

More on the topic:
📝 Customer Service Quality Assurance (QA) – Everything You Need to Know: https://www.klausapp.com/blog/customer-service-quality-assurance/

Видео What is Customer Service Quality Assurance? Definition канала Zendesk QA (Klaus)
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3 ноября 2021 г. 18:13:43
00:04:50
Zendesk QA (Klaus)
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