House Cleaner Gets Ripped Off | Don't Ever Let This Happen To You!
Whoa! Didn't see that coming did ya? House cleaner does a job for a customer - gives it their best and gets screwed big time. What you need to know to manage customer expectations and end up winning the business game. Some customers are sneaky - but this bad behavior can be prevented.
Align your marketing strategy to meet and exceed your customer's expectations without getting ripped off.
Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown
FREE CLEANING WORKSHEETS - https://savvycleaner.com/worksheets
*** HOUSE CLEANER GETS RIPPED OFF CHAPTERS ***
0:00 - Did you ever get ripped off by a customer?
0:10 - Meet Angela Brown the House Cleaning Guru
0:20 - A client wants to add on work but refuses to pay
1:28 - Who was authorized to approve the work?
2:25 - Be clear about the service you provide for the price paid
2:46 - How Customers take advantage of an hourly rate
3:20 - Offer packages that include popular upsell jobs
4:14 - Get pricing agreements from customers upfront
4:59 - Create new business rules now to manage client expectations
5:49 - Don't allow employees to change job agreements without approval
*** PROMISED LINKS AND GOOD KARMA RESOURCES ***
Boundaries: When to Say Yes, How to Say No To Take Control of Your Life - https://amzn.to/383Sh0t
Buyer Personas: How to Gain Insight into your Customer's Expectations, Align your Marketing Strategies, and Win More Business - https://amzn.to/3NrykB4
Customer's Expectation: The Ultimate Guide For Business To Respond To Your Customer's Needs: Customer Relationship Management - https://amzn.to/38aHVMy
How To Improve The Business Process: Tips On Improving Customer Expectations For Your Business - https://amzn.to/36w0sT7
Management: Meeting and Exceeding Customer Expectations - https://amzn.to/3uyWEIM
These good karma links connect you to affiliated sites that offer products or services that relate to today’s show. As an Amazon Associate, I earn from qualifying purchases. Your support pays our production costs to bring you these free daily tips. THANK YOU.
*** RATE THIS SHOW ***
https://sotellus.com/r/savvy-cleaner
*** RATE THIS PODCAST ***
https://ratethispodcast.com/askahousecleaner
*** TRAINING & CLEANING CERTIFICATION***
https://savvycleaner.com/join
*** MOST REQUESTED LIST OF CLEANING STUFF I USE ***
https://www.Amazon.com/shop/AngelaBrown
***FUNNY CLEANING SHIRTS – THANK YOU GIFTS FOR MAIDS***
Daily Giveaway - https://funnycleaningshirts.com
*** CONNECT WITH ANGELA ON SOCIAL MEDIA ***
YouTube: https://www.youtube.com/c/AngelaBrownCleaning
Facebook: https://Facebook.com/AskAngelaBrown
Twitter: https://Twitter.com/AskAngelaBrown
Instagram: https://Instagram.com/AskAngelaBrown
Pinterest: https://Pinterest.com/AskAngelaBrown
Linkedin: https://www.linkedin.com/in/AskAngelaBrown
TikTok: https://www.tiktok.com/@AskAngelaBrown
Store: https://amazon.com/shop/AngelaBrownLive
Shopping: https://amazon.com/live/AngelaBrown
*** GOT A QUESTION FOR A SHOW? ***
Email it to Angela[at]AskaHouseCleaner.com
Voice Mail: Click on the blue button at https://askahousecleaner.com
*** FREE EBOOK - HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** https://amzn.to/3qIT5hT
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP ***
https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** VRBO AIRBNB CLEANING FACEBOOK GROUP ***
https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/
*** LOOKING FOR A WAY TO GET MORE CLEANING LEADS ***
https://housecleaning360.com
*** SPONSOR A CLEANER - SAVVY CLEANER SCHOLARSHIP FUND ***
Each year Savvy Cleaner gives away scholarships to the Savvy Cleaner Network which includes training for house cleaners and maids, group coaching, and 24/7 network support. This trains them in personal protective equipment, chemical safety, cleaning equipment between jobs, how to clean techniques, and more. If you find value from this show and you want to pay it forward you can sponsor a cleaner here:
Give: https://savvycleaner.com/scholarship-fund
Apply - https://savvycleaner.com/scholarship-application
*** SPONSORSHIPS & BRANDS ***
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that makes sense for the cleaning industry here's how to work with us -https://savvycleaner.com/brand-deals
FUNNY CLEANING SHIRTS – Incentive and thank you gifts for house cleaners and maids.
https://FunnyCleaningShirts.com
*** VIDEO CREDITS ***
VIDEO/AUDIO EDITING: Kristin O https://savvycleaner.com/reviews/kristin-o
HOST: Angela Brown https://savvycleaner.com/reviews/angela-brown
Видео House Cleaner Gets Ripped Off | Don't Ever Let This Happen To You! канала Angela Brown Cleaning
Align your marketing strategy to meet and exceed your customer's expectations without getting ripped off.
Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown
FREE CLEANING WORKSHEETS - https://savvycleaner.com/worksheets
*** HOUSE CLEANER GETS RIPPED OFF CHAPTERS ***
0:00 - Did you ever get ripped off by a customer?
0:10 - Meet Angela Brown the House Cleaning Guru
0:20 - A client wants to add on work but refuses to pay
1:28 - Who was authorized to approve the work?
2:25 - Be clear about the service you provide for the price paid
2:46 - How Customers take advantage of an hourly rate
3:20 - Offer packages that include popular upsell jobs
4:14 - Get pricing agreements from customers upfront
4:59 - Create new business rules now to manage client expectations
5:49 - Don't allow employees to change job agreements without approval
*** PROMISED LINKS AND GOOD KARMA RESOURCES ***
Boundaries: When to Say Yes, How to Say No To Take Control of Your Life - https://amzn.to/383Sh0t
Buyer Personas: How to Gain Insight into your Customer's Expectations, Align your Marketing Strategies, and Win More Business - https://amzn.to/3NrykB4
Customer's Expectation: The Ultimate Guide For Business To Respond To Your Customer's Needs: Customer Relationship Management - https://amzn.to/38aHVMy
How To Improve The Business Process: Tips On Improving Customer Expectations For Your Business - https://amzn.to/36w0sT7
Management: Meeting and Exceeding Customer Expectations - https://amzn.to/3uyWEIM
These good karma links connect you to affiliated sites that offer products or services that relate to today’s show. As an Amazon Associate, I earn from qualifying purchases. Your support pays our production costs to bring you these free daily tips. THANK YOU.
*** RATE THIS SHOW ***
https://sotellus.com/r/savvy-cleaner
*** RATE THIS PODCAST ***
https://ratethispodcast.com/askahousecleaner
*** TRAINING & CLEANING CERTIFICATION***
https://savvycleaner.com/join
*** MOST REQUESTED LIST OF CLEANING STUFF I USE ***
https://www.Amazon.com/shop/AngelaBrown
***FUNNY CLEANING SHIRTS – THANK YOU GIFTS FOR MAIDS***
Daily Giveaway - https://funnycleaningshirts.com
*** CONNECT WITH ANGELA ON SOCIAL MEDIA ***
YouTube: https://www.youtube.com/c/AngelaBrownCleaning
Facebook: https://Facebook.com/AskAngelaBrown
Twitter: https://Twitter.com/AskAngelaBrown
Instagram: https://Instagram.com/AskAngelaBrown
Pinterest: https://Pinterest.com/AskAngelaBrown
Linkedin: https://www.linkedin.com/in/AskAngelaBrown
TikTok: https://www.tiktok.com/@AskAngelaBrown
Store: https://amazon.com/shop/AngelaBrownLive
Shopping: https://amazon.com/live/AngelaBrown
*** GOT A QUESTION FOR A SHOW? ***
Email it to Angela[at]AskaHouseCleaner.com
Voice Mail: Click on the blue button at https://askahousecleaner.com
*** FREE EBOOK - HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** https://amzn.to/3qIT5hT
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP ***
https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** VRBO AIRBNB CLEANING FACEBOOK GROUP ***
https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/
*** LOOKING FOR A WAY TO GET MORE CLEANING LEADS ***
https://housecleaning360.com
*** SPONSOR A CLEANER - SAVVY CLEANER SCHOLARSHIP FUND ***
Each year Savvy Cleaner gives away scholarships to the Savvy Cleaner Network which includes training for house cleaners and maids, group coaching, and 24/7 network support. This trains them in personal protective equipment, chemical safety, cleaning equipment between jobs, how to clean techniques, and more. If you find value from this show and you want to pay it forward you can sponsor a cleaner here:
Give: https://savvycleaner.com/scholarship-fund
Apply - https://savvycleaner.com/scholarship-application
*** SPONSORSHIPS & BRANDS ***
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that makes sense for the cleaning industry here's how to work with us -https://savvycleaner.com/brand-deals
FUNNY CLEANING SHIRTS – Incentive and thank you gifts for house cleaners and maids.
https://FunnyCleaningShirts.com
*** VIDEO CREDITS ***
VIDEO/AUDIO EDITING: Kristin O https://savvycleaner.com/reviews/kristin-o
HOST: Angela Brown https://savvycleaner.com/reviews/angela-brown
Видео House Cleaner Gets Ripped Off | Don't Ever Let This Happen To You! канала Angela Brown Cleaning
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