TME Season 2 Episode 21: The One With The Freight 360 Boys

Unlock the secrets behind the evolving freight industry with the Freight 360 crew — from building relationships and vetting carriers to navigating tech pitfalls and fraud. If you're tired of confusing alerts, ineffective tools, and those relentless sales pitches, this episode is your blueprint for smarter, more genuine logistics strategies.
Discover how industry veterans Nate Cross and Ben Kowalski went from rookie brokers to industry educators, co-creating courses that have helped thousands. They reveal how customer relationships are the true key to long-term success in freight, emphasizing that unlike many industries, freight isn't about a single sale — it’s about continuous relationship management. You'll learn why loyalty and trust matter more than ever in a world riddled with fraud, bad actors, and tech overload.
We break down real-world examples: applications of personality tests to sales, the importance of matching communication styles, and how to vet carriers effectively without overreacting. Nate shares insights into carrier vetting, the company's innovative tools, and how to avoid tech fatigue caused by false alarms. Meanwhile, Ben discusses the human side of brokerage — handling drivers, building rapport, and spotting genuine opportunities amid a sea of noise.
If you're a freight broker or logistics professional frustrated with the endless stream of alerts, overloaded tech, or pushy salespeople, this episode offers a game-changing perspective. Perfect for those striving to build lasting client relationships, streamline vetting, and elevate their industry knowledge.
Tune in now to shift your mindset from transactional to relational, and turn every challenge into an opportunity for trust-building, growth, and smarter business decisions.@Freight360

Видео TME Season 2 Episode 21: The One With The Freight 360 Boys канала Tell Me Everything | Logistics & Freight Podcast