Rebellion in EM 2019: The Impact We Have on Patients

We see thousands of patients a year…we are kind, professional, and get the job done. But every once in a while, perhaps only a couple times a year…there is a patient, or family that we really connect with. There’s no real “science” behind what selects out some people from the flocks of other patients that we see. For me, the story I’m about to share with you is about a patient that I personally connected with. He and his family opened up my eyes about the importance of human connection. He reminded me why we do what we do, and it’s important to learn from the patients’ perspective…that our interaction with them can also leave a long lasting impact.”

Видео Rebellion in EM 2019: The Impact We Have on Patients канала Salim Rezaie