RoadCrew - A Day In The Life

Customer obsession is the lifeblood of BigChange. RoadCrew, our customer service team, are on hand 24/7 to answer any questions you may have, and will get you back on the road as soon as possible.

In this video, Dom explains the best bits of the job and what you can expect when you get in touch with us.

❓Questions asked are in the chapter markers below 🔽
00:00:00 - Introduction
00:00:20 - How long have you been part of the RoadCrew team?
00:00:34 - What do you love most about working in RoadCrew?
00:01:30 - Customer service is at the heart of BigChange, how do we put our customers at the centre of what we do?
00:02:23 - Is there a particular moment you can recall where you managed to make a customers day by helping them through their struggles?
00:03:18 - BigChange has hundreds of features and operates in many sectors, what is your favourite feature?
00:04:09 - If a customer is watching this now and struggling with something in Bigchange, what would you say to them?

Видео RoadCrew - A Day In The Life канала BigChange