Advice for the current times - ‘SCHOOL COMPLAINTS – The Art of the Possible’

Andrew Hammond and Guy Dudley discussed the issues currently facing school leaders and those teaching and working in schools.
In this session, we covered:

• ‘Staff’ complaints – we’ll take a look at what to do when a member of your staff raises a complaint
• ‘Parental’ complaints – an evergreen challenge for all school leaders, we’ll be looking at strategies how to best deal with complaints raised by parents and others who provide care for pupils at your school
• Other complaints – a quick round up of other complaints, from the serious to the not so serious

Видео Advice for the current times - ‘SCHOOL COMPLAINTS – The Art of the Possible’ канала NAHT - Campaigning to improve schools for everyone