ControlUp + Freshservice Integration

See how the ControlUp and Freshservice integration puts live device data — CPU load, RAM, Wi-Fi signal, disk latency, app crashes, battery health — directly inside every ticket, refreshed every 3 seconds. No tab switching. No remote sessions. No guesswork.

In this video, Dennis van de Peppel, Partner and Alliance Enablement Manager at ControlUp, walks you through how the integration works and why it changes the way IT teams resolve issues.

What you'll see:
-Live device telemetry surfaced automatically inside Freshservice tickets
-One-click remediation actions (clear cache, restart services) without leaving the ticket
-Automatic ticket creation when device issues are detected — before users even notice
-How to reclaim wasted SaaS spend and catch security policy violations early

Who this is for: IT service desk teams, help desk managers, and IT ops teams using Freshservice who want faster resolution times and fewer escalations.

Learn more about the ControlUp + Freshservice integration: https://bit.ly/4vjpYB7
Book a demo: https://bit.ly/4fMTMBa

Видео ControlUp + Freshservice Integration канала ControlUp