The Emergence of Conversational Commerce — MessageBird Live Stream

Customers have shown an increasing affinity to engage with brands on asynchronous channels like WhatsApp, Facebook Messenger, Google Business Chat, WeChat and more. The pandemic enhanced the need for delivering seamless experiences across these channels as organizations found themselves unprepared to support customers at scale.

Watch the fireside chat with Vasupradha Srinivasan, John Shirley, and our own Richard Dodds to discuss the latest industry trends, customer stories and best practice recommendations on how to leverage messaging at scale for your business.

Видео The Emergence of Conversational Commerce — MessageBird Live Stream канала MessageBird