Capgemini Academy | ITIL 4 vs ITIL 2011 (English)

ITIL 4 is the updated version of ITIL 2011. There seem to be a lot of changes, but there are also a few components of ITIL 2011 that remain unchanged in the new ITIL 4.

All differences and similarities will be shown in the video along with a short, but powerful explanation by Jasper Maas.
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WEBSITE: https://academy.capgemini.nl/

FACEBOOK: @capgeminiacademy

TWITTER: @capgemini_leren
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Ton van Lieshout:
https://www.linkedin.com/in/ton-van-l...

Jasper Maas: https://www.linkedin.com/in/jaspermaas/

Видео Capgemini Academy | ITIL 4 vs ITIL 2011 (English) канала Capgemini