One and Done Training Is Dead: The Microlearning Model That Actually Sticks | Bill Guertin ISBI 360

Training retention, microlearning, and learning design are broken in most organisations. In this Future of Learning episode, Andy Howie speaks with Bill Guertin about why one and done training fails and what actually makes learning stick.

Drawing on 25 years in professional sports, Bill explains how scarcity, limited budgets, and high turnover forced a better approach to L&D. They explore microlearning, spaced repetition, coaching cohorts, role play, and why starting in person matters even for virtual success.

The conversation also tackles AI in training. Where it helps, where it becomes a crutch, and why relationships and human judgement still matter more than technology.

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