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Fixing a Carriage Jam | HP Officejet 6500a Plus e-All-in-One Printer (E710n) | HP

Learn how to fix the HP Officejet 6500a Plus e-All-in-One (E710a, E710n, E710s, E710e), when you see a Carriage Jam error message on the control panel or on your computer.

Chapters:
00:00 Introduction
00:09 Turn the printer off and on again
01:37 Clear any paper jams
05:54 Make sure the carriage can move freely
08:34 Reinstall the ink cartridges
11:20 Plug the printer directly into a wall outlet
12:31 Perform a power reset
14:10 Service the printer

The model shown is the HP Officejet 6500A Plus e-All-in-One Printer (E710n).

The steps shown apply to these printers:
HP Officejet 6500A Plus e-All-in-One Printer (E710n)
HP Officejet 6500A e-All-in-One Printer (E710a)
HP Officejet 6500A Plus Special Edition e-All-in-One Printer (E710s)
HP Officejet 6500A Special Edition e-All-in-One Printer (E710e)

More support options for your HP device are available at http://hp.com/support.

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This video was produced by HP.

Fixing a Carriage Jam - HP Officejet 6500a Plus e-All-in-One Printer (E710n) | HP OfficeJet | HP

Видео Fixing a Carriage Jam | HP Officejet 6500a Plus e-All-in-One Printer (E710n) | HP канала HP Support
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4 октября 2011 г. 1:59:05
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