Fixing a Carriage Jam | HP Photosmart Premium e-All-in-One Printer (C310a) | HP

Learn how to fix the HP Photosmart Premium e-All-in-One printer (C310a, C310b, C310c) when you see a Carriage Jam error message on the control panel or on your computer.

Chapters:
00:00 Introduction
00:11 Turn the printer off and on again
01:48 Clear any paper jams
06:49 Make sure the carriage can move freely
10:26 Reinstall the ink cartridges
14:01 Plug the printer directly into a wall outlet
16:03 Perform a power reset
18:10 Service the printer

The model shown is the HP Photosmart Premium e-All-in-One Printer (C310a).

The steps shown apply to these printers:
HP Photosmart Premium e-All-in-One Printer (C310a)
HP Photosmart Premium e-All-in-One Printer (C310b)
HP Photosmart Premium e-All-in-One Printer (C310c)

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Fixing a Carriage Jam | HP Photosmart Premium e-All-in-One Printer (C310a) | HP

Видео Fixing a Carriage Jam | HP Photosmart Premium e-All-in-One Printer (C310a) | HP канала HP Support