Drive Faster CX Outcomes with Amazon Connect + AWS – TTEC Digital Shows You How

Discover Why TTEC Digital Is the Go-To Amazon Connect Partner | AWS CX Solutions & Generative AI

TTEC Digital specializes in customer experience (CX) transformation powered by AWS and Amazon Connect. In this video, Elsa Wilson—VP of Sales and Go-To-Market for the AWS portfolio—shares how we’ve delivered over 600 unique client engagements, accelerating cloud contact center deployments and improving time to value.

We’re more than just implementation partners. With over 150 AWS-certified experts, we help clients harness the power of Generative AI (including Amazon Bedrock and Amazon Q), drive data modernization, and deploy intelligent self-service solutions.

🔹 AWS Contact Center Transformation
🔹 Amazon Connect Strategy & Deployment
🔹 Generative AI for CX (Amazon Bedrock, Amazon Q)
🔹 Data & Analytics Modernization
🔹 Managed Services for Continuous Innovation

Whether you're just starting with Amazon Connect or looking to scale with AI and advanced analytics, TTEC Digital is here to help you meet your business goals.

At TTEC Digital we help you create deeper relationships with customers by optimizing CX at the point of conversation. We’re leaders in this space, pairing decades of experience innovating, deploying and building on the world’s leading CX technology platforms with proven expertise in CX strategy, analytics, AI and more.

Visit https://ttecdigital.com/ to learn more or connect with us on social:
LinkedIn: https://www.linkedin.com/company/ttec-digital/
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