Build Your Own Customer Support AI Agent (OpenAI’s NEW Agent Builder)

Build your own Customer Support–style AI Agent using OpenAI’s NEW Agent Builder. This tutorial shows how to create workflows, add logic, and structure responses visually — without writing code.

🔍 What You’ll Learn

✨ What the OpenAI Agent Builder is and how it works
✨ How to create a custom agent from scratch
✨ How to classify user messages using structured output
✨ How to add If/Else logic for branching workflows
✨ How to search your own files and generate grounded answers
✨ How to evaluate your agent with a test dataset
✨ How to build real-world support automation using the visual canvas

🧠 Who This Video Is For

💡 Developers curious about OpenAI’s newest features
💡 Beginners building their very first AI agent
💡 Creators, founders, and startups interested in automation
💡 Anyone wanting to understand OpenAI workflows visually

🚀 Why This Agent Matters

This exact workflow forms the foundation of:
🤖 Support bots
📚 FAQ assistants
🆘 Internal helpdesk tools
📄 Document-based Q&A systems
🗂️ Automated triage agents

⏱️ Timestamps

0:00 – Intro
1:20 – Create Agent
1:48 – Classifier Node
3:23 – Add Guardrails
4:05 – If/Else Logic
5:16 – FAQ Answer Path
5:51 – Vector Storage
8:00 – Non-FAQ Path
8:48 – Add Comment
11:27 – Summary

❤️ Connect With Me
🔗 LinkedIn: https://www.linkedin.com/in/suriya-tasmim-disha/
🐦 Twitter: https://twitter.com/SuriyaDisha
📝 Tech Blog: https://blog.suriyadisha.com
☕ Buy me a coffee: https://www.buymeacoffee.com/suriyadisha

#openai #aiagents #aiautomation #aitutorial

Видео Build Your Own Customer Support AI Agent (OpenAI’s NEW Agent Builder) канала Suriya Disha