STA Travel Collapses: What Can You Do Now? Australia, New Zealand, South Africa & UK Fallout

STA Travel Out Of Business - What Can You Do Now? Australia, New Zealand South Africa & UK Fallout
STA Travel Collapses: What Can You Do Now?

STA Travel Ceases Trading Due to COVID-19 Pandemic

STA Travel, the UK-based student and youth travel company, last week ceased trading due to the impact of the Covid-19 pandemic on the global travel industry.

The firm was started by two Aussie backpackers in the 1970s and spread around the world.
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STA Travel Out Of Business - What Can You Do Now? Australia, New Zealand South Africa & UK Fallout
STA Travel Collapses: What Can You Do Now?
Established in 1971, STA Travel operated from 50 locations and 500 jobs are at risk around the UK.

In Australia, the travel company, which once had 70 stores reduced shops to just 27 this year.

About 180 staff are expected to lose their jobs in Australia.

In New Zealand, STA had 11 travel shops, and subsidiary IEP (International Exchange Programs).

STA has almost 20 stores in South Africa which are now all closed.

STA Travel, which originally stood for Student Travel Australia, but was later rebranded Student Travel Association, specialises in long-haul, adventure and gap year travel.

It also traded as Bridge the World Travel after STA Travel Group bought the Bridge the World brand from Stella Travel Services UK.

Bridge the World brand name was used for targeting the over 50s market from 2010.

Bridge the World was originally founded in 1989 and had a history of specialising in long-haul travel.

In New Zealand, STA also had a subsidiary called IEP (International Exchange Programs), which helped young travellers get working holiday visas.

[the pandemic had] brought the travel industry to a standstill — Diethelm Keller Holding, Its parent company

STA Travel entered administration and ceased trading the next day.

It is expected that the number of people currently abroad or with bookings with STA Travel is reported to be low, due to the coronavirus pandemic as travellers returned from holidays since travel restrictions came in and the effects of the pandemic were beginning to bite in March & April.

Since then, few travellers have booked new trips with the operator and rather have been cancelling trips.

STA Travel offered airfares, adventure tours, and holidays to a number of destinations around the world.

It focussed on student travel, trips for young people, gap years and volunteer projects.

most STA Travel UK customers have found it impossible to get refunds in recent months for cancelled package holidays, often for very significant sums of money. — Rory Boland, Which? travel editor

Anyone with a booking, still waiting for a refund, or those holding a refund credit note will be able to get their money back through the CAA’s ATOL scheme.

Passengers should contact their airline to check.

The travel industry has endured a disastrous year, and many other companies will be on the brink of collapse.

- What does STA Travel say?
- How did Coronavirus force STA Travel out of business?
- What should UK customers of STA Travel do?
- Australia Customers Of STA Travel: No refunds
- NEW ZEALAND STA Travel Group insolvency causes chaos for young travellers
- South Africa: South Africans asking: ’Will we get our refund’ from STA Travel?
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