Live Preview: SOAP 2.0 and The New Digitail Experience

This live session is for existing customers. Two significant Digitail updates are on the way, and before they reach your clinic, we want to walk you through them.

Mario Penchev (Product Marketing) and David Mendicino (Product Manager) will demonstrate what changed, how it works for the better, and what to expect when they arrive.

These updates have one shared direction: a Digitail that takes less effort to use, every single day.

What we cover:
- The new interface layout that is lighter and more pleasant throughout
- How we made Digitail noticeably faster
- The redesigned SOAP documentation experience
- New SOAP templates: renaming fields, removing sections, and structuring records around how your team actually documents
- Why we removed the Finalize button in the SOAP records and how the new record status flow works in practice
- Sending a full patient history as a single PDF using bulk record sharing
- Preparing your team: what to communicate before the update arrives

Chapters:
0:00 Welcome & housekeeping
03:00 Why these updates: aligning with clinic workflows
04:00 Interface refresh
05:15 Multi-location clinic emphasis
06:30 Custom branding: per-clinic colors
07:15 Updated admin panel & built-in search
07:50 Tails actions now persist across pages
9:20 Where the clinic link moved
10:15 New SOAP templates: overview
14:15 Editing templates: search, layout, labels
16:00 Documents move into their own section
16:50 Adding & removing widgets
20:15 Updated timeline view & expand all
21:30 "Show full record" without leaving the page
22:30 Creating a new SOAP record: V1 vs V2 toggle
26:00 New statuses & removing the Finalize button
29:05 Using templates inside the new SOAP
32:30 Switching templates mid-record
35:30 Quick SOAP
37:30 Bulk record sharing walkthrough
41:30 Custom record sharing options
41:30 Discharge notes caveat
42:30 Rollout plan
44:00 Q&A: PDFs, locking V2-only mode
47:40 Sneak peek: custom fields & drag-and-drop
50:30 Wrap-up

Видео Live Preview: SOAP 2.0 and The New Digitail Experience канала Digitail - Veterinary Software