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Loyalty Industry 2025 in Review: Winners, Losers, Predictions for 2026

00:00 Introductions
05:03 Christmas & New Year's Impact on Loyalty
21:24 Best Loyalty Reinvention of 2025
32:29 Our Loyalty Winners & Losers of 2025
43:54 2026 Loyalty: Predictions in One Word
48:30 Conclusions
50:55 Predictions Written Down

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