Chat on Chatbots: Tips and Tricks

Speaker: Murtuza Shergadwala - Senior Data Scientist, Fiddler AI

In this workshop, Murtuza Shergadwala shares his experiences in building the RAG-based Fiddler Chatbot, and provides tips and tricks on prompt engineering, document chunking, managing hallucinations in responses, improving user trust through UI/UX design, and improving the chatbot with evolving documentation and user feedback.

#AIForward

00:00 Introduction and Workshop Overview
01:04 Background on Fiddler Chatbot
01:57 Retrieval Augmented Generation (RAG) with LLMs
04:23 Technical Aspects of Building a Chatbot
05:38 Lessons Learned from Building a Chatbot
06:00 Framework for Designing a Chatbot
06:13 Processing Questions
11:17 Chunking Documentation
19:41 Iterative Prompt Building
27:47 Handling Hallucinations
31:56 Building Trust with the User
34:33 Memory and Summarization Capabilities
35:36 Summary and Conclusion
36:28 Q&A

Видео Chat on Chatbots: Tips and Tricks канала Fiddler AI