Southern Cross Member Advocacy

ACC claims can be declined when they believe the injury is a result of natural wear and tear rather than an accident and this can be very distressing for the employee because they are not just out of work because of an injury, they are out of pocket too.

It may be the case that ACC does not have the full picture for them to make an informed decision, so the decision to decline the claim is based on incomplete information. That is when the Southern Cross Member Advocacy team can be a major help.

John Capper, a 63-year-old long-serving carpenter at Clelands Construction suffered a double shoulder injury while on the job. His ACC claim was initially turned down. The Southern Cross Member Advocacy team got involved with our no-cost service.

Видео Southern Cross Member Advocacy канала Southern Cross