From ServiceNow to Jira Service Desk: How DHI saved almost $200k and reduced major incidents by 70%

DHI Group, Inc. is a digital media company that maintains and runs multiple job boards including their flagship board Dice.com. To foster continued business growth, they needed a service desk solution that was agile, flexible, cost-effective and easy to use. Learn why DHI switched from ServiceNow to Jira Service Desk as their ITIL platform for incident, problem, service request and change management. With Jira Service Desk, DHI not only saved almost $200k but they also reduced major incidents by 70%.

Check out Jira Service Desk (https://www.atlassian.com/software/jira/service-desk) and discover the top 3 reasons to choose Jira Service Desk vs. ServiceNow (https://www.atlassian.com/software/jira/service-desk/comparison/jira-service-desk-vs-servicenow).

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