2. Call Queues V16 - Advanced Training

This module takes you through the steps required to setup your queues correctly, logging extensions in and out of queues, manager and agent rights and more. In detail:

2.1 Call Queue Functionality
2.2 Polling Strategies
2.3 Queue Options
2.4 Extension Login / Logout
2.5 Queue Manager Rights
2.6 Queue Web Meeting in a Call Queue

Presented in Part 1 of our Advanced Training, in conjunction with all the reading material provided on the 3CX website (https://www.3cx.com/3cxacademy/videos/advanced/) provides you with all the knowledge to pass the Advanced Certification test.

Видео 2. Call Queues V16 - Advanced Training канала 3CX