Digital Maturity Unpacked: AI, CX, and the Future of Tech Leadership

Nav Thethi from @TheNavThethi and Jaslyin Qiyu from @MadAboutMarketingConsulting explore the realities of modern digital transformation. From tech stacks and CX strategy to sustainability, AI readiness, and leadership accountability, this conversation is a blueprint for future-ready organizations.

Topics Covered:
- Why tech stack visibility is a leadership issue
- How AI is accelerating (but not replacing) human intelligence
- The culture/process/platform framework every company needs
- Customer experience as a competitive advantage
- The reality of outdated tools in top enterprises
- How to lead change from the boardroom to the break room

Whether navigating disruption or trying to build momentum in your digital journey, this episode offers clarity, strategy, and inspiration.

#elitemindset #digitalmaturity #ai #customerexperience

Видео Digital Maturity Unpacked: AI, CX, and the Future of Tech Leadership канала The Nav Thethi