Amazon Q in Connect, your assistant for contact center agents | Amazon Web Services
Amazon Q, a generative AI–powered assistant that is specifically designed for work and can be tailored to your business, is available in Amazon Connect. Amazon Q in Connect delivers real-time recommendations that help contact center agents resolve customer issues quickly and accurately, helping improve both agent productivity and customer satisfaction. In addition to receiving recommendations, agents can also query Amazon Q using natural language or keywords to answer customer requests.
Learn more about Amazon Q in Connect at https://go.aws/46XOSJz
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ABOUT AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.
#contactcenter #generativeAI #AWS #AmazonWebServices #CloudComputing
Видео Amazon Q in Connect, your assistant for contact center agents | Amazon Web Services канала Amazon Web Services
Learn more about Amazon Q in Connect at https://go.aws/46XOSJz
Subscribe:
More AWS videos: https://go.aws/3m5yEMW
More AWS events videos: https://go.aws/3ZHq4BK
Do you have technical AWS questions?
Ask the community of experts on AWS re:Post: https://go.aws/3lPaoPb
ABOUT AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers — including the fastest-growing startups, largest enterprises, and leading government agencies — are using AWS to lower costs, become more agile, and innovate faster.
#contactcenter #generativeAI #AWS #AmazonWebServices #CloudComputing
Видео Amazon Q in Connect, your assistant for contact center agents | Amazon Web Services канала Amazon Web Services
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